Fractional COO Services

Operational Leadership That Supports Sustainable Growth

As a business leader, you’ve built something that works. But now you’re facing growing pains. Systems break down, processes bottleneck, and fires burn…preventing you from moving the business forward at your desired pace.

Work Heartily provides fractional COO services for companies that need strategic operations leadership without committing to a full-time executive. Our Strategic COOs bring structure, alignment, and execution that clears the path for your next stage of growth.

Schedule a Strategy Session

Has growth stalled?

External Challenges

Inefficient processes are slowing teams down

Quality control issues are hurting customer experience

Resource allocation and priorities are misaligned

Supply chain issues are disrupting delivery and fulfillment

Technology gaps are causing delays or duplicating work

Operational improvements don’t stick or scale

Internal Challenges

You’re constantly dealing with the same problems

You’re unsure which issues to solve first

Team performance feels uneven and hard to measure

You’ve tried fixes, but they haven’t held

You feel isolated in your decision-making and stretched too thin

Chief Operation Officers

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WHY OPERATIONAL LEADERSHIP MATTERS NOW

Operational complexity increases as your business grows. Without leadership, inefficiencies become harder to contain and harder to fix.

  • Customers expect faster service and higher quality
  • Supply chains and labor markets are less predictable
  • Technology keeps changing what’s possible (and what’s expected)
  • Remote and hybrid work add new layers of complexity
  • Competitors with stronger operations can pivot faster and scale more effectively

Getting ahead of these challenges requires leadership that understands strategy and systems.

How Our Team Helps you
MOVE  FORWARD 

Our Strategic COOs are experienced operators who bring hands-on leadership to your team. They help you build scalable operational systems while freeing you to focus on strategy.

Your Work Heartily COO will:

  • Streamline processes to reduce delays and cost
  • Improve consistency across teams and touchpoints
  • Introduce metrics that drive focus and accountability
  • Align your resources with the outcomes that matter most
  • Lead operational initiatives that support your vision
  • Coach your team to operate at a higher level

You don’t need more effort. You need structure, clarity, and support.

Our Process

A Clear Path to Technology Alignment and Acceleration
1
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Strategy Session
We start with a conversation to learn what’s working, what’s not, and where you want to go.
2
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Executive Match
We match you with a Strategic COO based on experience, strengths, and team fit.
3
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Onboarding & Execution
Your COO joins your team, leads priority initiatives, and builds performance-focused systems.
Every Engagement Includes:
  • A 90-day trial period to ensure the right fit
  • A true team member who integrates with your operations
  • A focus on capability building, not dependency
  • A humble, driven leader who takes ownership from day one
Get Started Today

Outcomes You Can Expect

With strong operational leadership in place, you will:
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Eliminate bottlenecks and reduce waste
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Improve customer experience through consistency
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Build Scalable systems for future growth
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Strengthen cross-functional  collaboration and communication
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Implement tools and processes that support your goals
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Spend less time reacting and more time leading
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Create an team  that gets strong over time

Avoid the Cost of Staying Stuck

Without focused operational leadership, businesses often:

  • Waste time and money repeating the same problems
  • Miss growth opportunities due to poor execution
  • Lose customers because of inconsistent service
  • Stretch team capacity without clear processes
  • Let operations slow down what sales and marketing are driving

Work Heartily can help you build a stronger foundation for scalable, profitable growth.

Get Started Today